This is a fairly long story of how I and a local food pantry finally managed to secure 1000 boxes of pasta for a local food bank for free.
Way back in January I had $1.00 off 1 Rozoni pasta coupons and they went on sale at Nob Hill for $0.99 making them free. While I bought quite a few boxes of the pasta at that time, I didn’t want to run out their stores entirely, so I left plenty of extra boxes so others could take advantage of the sale.
I had plenty of extra coupons and there weren’t enough boxes even after visiting all the Nob Hill stores in my area to use all of them up. I decided to ask one of the managers at a local Nob Hill if he would be willing to order extra boxes so that I could use the extra coupons I had and get the pasta for free. The manager was more than willing to help out, but because the sale was only one week long, he didn’t think that the order would come in before the sale ended.
I explained what I tried to do to Karen who works at the Milpitas Food Pantry and apologized for not being able to get more boxes for her. She called up a Nob Hill manager she knew and explained the situation. Nob Hill was courteous enough to say they would extend the $.99 price for the pasta and sell it to us as long as the coupons didn’t expire. Since there were still a couple months left before the coupons expired, we didn’t think that there would be any issue at all. We asked Nob Hill to order us 1000 boxes of the pasta.
About a month later, we received a call saying that a manager from Rozoni wanted to talk to us. We called to find out that the manager wanted to see the coupons we were planning to use. We scanned the coupon and sent it to the manager and received a reply that she never had seen these coupons and implied that we were counterfeiting them. Since she didn’t believe the coupons were real, she refused to sell the pasta to us.
Although greatly disappointed (and a bit offended of being accused of something we were most definitely not doing), I know these things happen from time to time while couponing and I thought that was the end of it. Karen had other ideas. She wrote a letter to upper management at Rozoni basically saying that if they didn’t want to sell pasta to us, then simply say that, but don’t use as an excuse that coupons that their company clearly distributed were not real to get out of selling the pasta.
It took some time to work through the system, but eventually Karen received a phone call from a vice-president at Rozoni apologizing and saying that they were more than willing to accept the coupons. The only issue was that the coupons had already expired by that time. To their credit, Rozoni said they would honor the spirit of the coupons and send the Milpitas Food Bank 1000 boxes of pasta for free.
Although it took awhile, we were able to secure $2290.00 worth of food for free. Readers and I have now donated over $53,000 worth of food to local food banks. If you would like to participate, it would be great to have you join. Not only will you be able to help provide needed food to your local food pantry, you will learn to save quite a bit of money on your own grocery shopping.